Terms of Use

1. Acceptance of Terms

By accessing or using the FETRI Consulting website (www.fetri.co.ke), our mobile application, or our services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

2. Use of the App and Services

FETRI Consulting provides financial advisory, training, and related content through its website and app. The services are provided for your personal and, where applicable, business use. We may modify, update, or discontinue any part of the services at any time without notice.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when using our services;
• Use the services only for lawful purposes;
• Respect the rights of other users and of FETRI Consulting;
• Keep your credentials confidential and secure.

4. Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Notify us immediately at info@fetri.co.ke if you suspect unauthorised use of your account.

5. Prohibited Use

You must not:

• Use the services for any unlawful, fraudulent, or harmful purpose;
• Attempt to gain unauthorised access to the app, website, or related systems;
• Copy, modify, or distribute content from the app or website without permission;
• Interfere with or disrupt the operation of our services;
• Misrepresent your identity or affiliation with any person or entity.

6. Intellectual Property

All content, branding, materials, and software on the FETRI Consulting website and app — including text, graphics, logos, and design — are the property of FETRI Consulting or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

7. Third-Party Services

Our website and app may link to or integrate with third-party services, such as scheduling platforms or payment providers. These services are governed by their own terms and privacy policies, and we are not responsible for their content, availability, or practices.

8. Disclaimers

Content provided through our website and app is for general information and education. It does not constitute personalised financial, investment, legal, or tax advice. You should obtain professional advice tailored to your circumstances before making financial decisions. The website and app are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted availability.

9. Limitation of Liability

To the maximum extent permitted by law, FETRI Consulting and its personnel will not be liable for any indirect, incidental, special, or consequential losses arising from your use of, or inability to use, the website, app, or services — including loss of profits, data, or goodwill. Nothing in these terms excludes liability that cannot be excluded under applicable law.

10. Termination

We may suspend or terminate your access to the app or services if you breach these terms or use the services in a way that exposes us or others to risk. You may stop using the services at any time, and you may request deletion of your account as described on our Account Deletion page.

11. Changes to These Terms

We may update these Terms of Use from time to time. The current version will always be posted on this page with a revised "Last updated" date. Continued use of the website, app, or services after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the Republic of Kenya, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Contact Information

Questions about these Terms of Use can be directed to:

• Address: Crescent Business Centre, Parklands Road, Nairobi, Kenya
• Phone: 0718 799 082
• Email: info@fetri.co.ke
• Website: www.fetri.co.ke